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Returns Policy

Your personalised product is eligible for a full refund (including initial delivery charge) or replacement within 6 months of purchase if it is found to be faulty/damaged only. Please be aware that this excludes minor damage due to general wear and tear.

The FULL returns policy is as it follows:

  • Up to 30 days from purchase you will be offered a refund or replacement product.
  • From 30 days to 6 months, you will be offered a replacement product if one is available. If we can’t couple you up with an exact replacement, we’ll process a refund for you.
  • After 6 months, unfortunately we’re unable to offer refunds or replacements.

Please contact us at prettyperfectproducts00@gmail.com for any returns and queries.