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I really wanted to love this product because of how much content was in it but in the end it made it impractical to use. The spiral bounding is so big it makes it impossible to actually write in it. I couldn’t return it because I had opened it so wanted to leave a review to let others know.
Hey lovely
Thank you for sharing your experience - we’re really sorry the planner wasn’t the right fit for you. Planning styles are so personal, and what works beautifully for one person won’t always suit another.
We didn’t hear from you before the review, so we didn’t have the opportunity to help you explore an alternative at the time. Buying online can be tricky, which is why we do our best to share lots of detail ahead of each launch through guides, full talk-through videos and detailed product pages, to help customers choose what feels right for them.
We’ve reached out to you directly following your review, as we’d still love the chance to help if we can.
T xx
Best diary and planner I have ever brought! Everything I could need in one place
I haven’t used it yet but I’m sure it’s going to help a lot
Gift It’s self is great exactly what the person wanted I ordered this as a gift and selected keep as asurprise on order but it come delivered and labelled so ruined the Christmas gift only fault
Hi lovely,
Thank you for taking the time to leave a review! We’re so pleased to hear the gift itself was exactly what they wanted
This was our first time offering a discreet packaging option, trialled during our busiest time of year after lots of customer requests. While not many stores offer this, we wanted to give customers the choice and did our absolute best with a small (but mighty!) team. Unfortunately, some elements - such as the return address on the postage label - are required and can’t be changed, and we’re really sorry this impacted the surprise.
Your feedback is genuinely appreciated and will help us continue to improve. Thank you again for supporting Pretty Perfect, and we’re so glad to hear the recipient was over the moon with their gift in the end ✨
I bought this for my 21 yr old daughter as part of her Christmas gifts. She loves this and had especially requested this for Christmas. It came so well packaged and in good time for Christmas. Thank you. A really lovely quality product. XXXX Merry Christmas and Happy New Year